Frequently Asked Questions

Do you have a downloadable version of the washing instructions?

Yes! Click here.

Will Talii Towels Bleed?

We always suggest washing Taliitowels as you would a new pair of cotton jeans or a new Red Roots sweat shirt.

We put a laundry instruction in each purchase and we put them in the packaging when we send them to marinas or retailers.

Reds and blues may bleed, so be careful with new towels around light colours. It’s the nature of the beast.

However, after three washes we wash ALL the TaLiitowels that come back from an event (and there could be 40) in one load. Except YELLOW. We always wash yellow with our WHITES. Always❤️

Do not soak them in a tub! That’s not going to work!! The dye will continue to bleed. Put them in a load with LIKE colors.

Wash the blues in with blacks. Give them a nice wash. The wash / rinse cycle in combination with them beating around with other clothing will help rid of excess color.

Same with RED. Wash with your black load or your dark blues. Those colors are darker than red.

How many can I wash at once?

I provide all my pool guests with a TaLii. That leaves me with all the Laundry. I put 10 bath sheets and 7 bath towels in one load and they were dry in 39 minutes. I kid you not!!

Can I use fabric softener?

You should not use fabric softener as the fabric softner will clog up the wick in the fabric and compromise absorbency.

Can I use bleach?

No.

Do TaLii Towels stain easily?

My daughter uses waterproof mascara and dries her Face with her TaLii, leaving two eyelash mascara stains on every towel she uses. It comes out every time, without the use of any stain remover.

Do I wash them with my terry towels?

No. You should wash them with your jeans. You really shouldn’t wash anything with terry towels because the cotton causes pilling (balls) on your other laundry items.

Does the colour noticeably fade?

I’ve been washing mine for four years and mine are still in pristine condition with the color remaining just as bright.

I shipped to the US but ordered from a Canadian location, why was I billed in USD?

If an order is placed to a US location, it is subject to the US currency exchange. The delivery address overrides the country of purchase. Rather than raise costs across the board this method is used to cover duty costs and inflated delivery charges that are not included in a Canadian order shipped within Canada.

How long will my order take ?

If there is laser on your order allow for 3 extra days.

We usually pack up your order the day it is received if it’s prior to noon

It may go out as quickly as that day at 4:00 pm

(for non custom orders only)

If you haven’t received your order in 6 business days, please contact us.

Shipping is non refundable unless your shipment was reported missing or not delivered after 6 business days. And only 14 days after your order was submitted

How do you ship ?

We ship with UPS which should take 2 to 3 business days.

What is your return policy?

TaLii Towels are considered to be a personal hygiene product; therefore, it is our policy that they are nonrefundable.

Are masks refundable or returnable?

No due to COVID-19 we cannot refund or return masks.  

Does TaLii Towels offer discounts or coupon codes?

If you sign up to our mailing list, we periodically release coupon codes for deals. Click Here!

What other uses are there for my TaLii?

We took ours to Europe and used them as blankets on our flight. Funny stories:

I spilled a drink while on the flight and my TaLii absorbed all the liquid leaving me completely dry.

My daughter took her bath sheet to camp and hung it from the top bunk to use as a curtain.

Recently, I re-upholstered all of my kitchen chairs with TaLii towels.

These are all true TaLii tales! Send us your funny story at [email protected]

Can I use them to dry my car?

They’re great to dry your car as long as your wife doesn’t kill you for stealing them! 😉

How small do they fold?

Bath Towel: 23x18x5 cm

Bath Sheet: 35x23x5 cm

How much do they weigh?

Bath Towel: 208g

Bath Sheet: 415g

Should I get the bath sheet?

The bath sheet is a very generous size. I love mine down south on my chaise lounge.

I have used my TaLii out of the shower for three years now. I prefer the sheet for my body because by the time I put the towel around me and pat myself I’m completely dry. It’s great used as a blanket on a flight or at the cottage by the fire.

Should I buy the bath towel?

I like to recommend the bath towel size to small children or ladies for their hair and people that are primarily concerned with space while travelling.

Are TaLiis flammable?

Everything is essentially flammable however I took a TaLii into my backyard with a lighter (don’t try this at home!) it smoldered but it didn’t “catch” fire.

I hate the microfibre that sticks to your hands. Do TaLiis do that?

No, TaLiis are made of a suede microfiber; they are softer than a baby’s face.

What’s the strap for?

The strap is used to keep your TaLii folded or rolled up nice and tight.

How many colors do you have?

I have up to 23 colours available in 8 sizes.

How much do they absorb?

The bath sheet absorbs 2 full liters of water.

The bath towel absorbs 1 and 3/4 liters of water.

What type of customization do you offer?

Up until 2017 we offered custom embroidery in our many colours. Many clients disapproved of the interfacing/stabilizer that was visual on the backside of the towel. Our solution to this was moving forward with a state of the art laser application. Names and imaged will appear to be 7 shades darker than the pantone of the towel.

Will the laser appear the same on all of my order(s)?

Although we attempt to ensure the same size images, this would be dependent on too many factors to guarantee that any 2 custom towels would be identical.

Can you Laser on all colours?

Because the laser is 7 shades darker than the colour of the towel, we cannot laser on white or black.